Privacy Policy

1. Controller

VibeORa is responsible for personal data processed through this online shop. For privacy-related questions, you can contact us through the contact page or by email at [email protected].

2. What data we process

We only process the data needed to run the shop and handle your enquiry or order, including:

• contact and order details such as name, email address, phone number, and order content;
• delivery and invoicing details such as address, postal code, city, and country;
• communications sent through the contact form or by email;
• technical data required for security, sessions, and website stability.

3. Why we use personal data

We use personal data only for delivery and our internal business purposes, including:

• processing and managing orders;
• preparing and completing delivery;
• communicating with customers;
• internal administrative, accounting, and organizational purposes;
• technical security and abuse prevention.

4. Payments via Stripe

Payments are processed through Stripe. We do not store or process full payment information such as card numbers, card security codes, or similar sensitive payment details. That information is handled directly by Stripe.

5. Storage and deletion

We keep personal data only for as long as needed for delivery and our internal business purposes. Customers may request deletion of their personal data at any time. Where the law requires us to retain certain information, we will keep only the minimum data necessary for that purpose.

6. Sharing with third parties

We share data only when necessary for operating the shop, including with:

• Stripe for payment processing;
• shipping and logistics partners;
• hosting and technical service providers where required for site operations;
• public authorities or advisers where legally required or reasonably necessary for business operations.

7. Cookies and technical functions

The website uses only the technically necessary cookies and session features required for the shopping cart, language selection, site security, and checkout flow.

8. Your rights

You may contact us at any time to:

• request information about stored data;
• correct inaccurate data;
• ask us to delete personal data;
• object to processing where the law allows it.

9. Data security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, and misuse.

10. Changes

We may update this Privacy Policy as the shop develops or legal requirements change. The version published on this page is the current version.